This is an ongoing issue which is likely to change, please follow the updates below for the most up to date information on this issue.

service-update-timeline
12/02/2021

DHL have now begun routing parcels via hubs in a bid to avoid having them be delayed and further imapct the current situation at their Germany hub.

However parcels are still likley to be subject to delays.

We would encourage you to contact DHL directly on 02476 937 770 or online at https://mydhl.express.dhl/gb/en/help-and-support.html#/contact_us.

service-update-timeline
11/02/2021

We are aware of a backlog with DHL at their Leipzig, Germany hub which means parcels passing through this hub are likely to be subject to delays.

We would encourage you to contact DHL directly on 02476 937 770 or online at https://mydhl.express.dhl/gb/en/help-and-support.html#/contact_us.

Please accept our apologies for any inconvienience this issue may cause, we are working hard to resolve it as quickly as possible.