Temporary Suspension of European and International Delivery

Delivery to European destinations resumed as of  January 4th 2021 at 00:01 (GMT).

We are now able to ship to European locations again but as the UK have left the European Union our parcels now need to interact in a different way with customs so please bear with us.

Delivery to European destinations will resume January 4th 2021 from 00:01 (GMT).

It is at this point we can begin to fulfil new outstanding orders to this locations.

DHL have now also confirmed that, like DPD, they have suspended European road services with only air options still in service – we only use DHL’s air services so we do not expect any significant issue with these and will therefore continue to send parcels that qualify via DHL.

We use DHL for our non-European parcels such as the middle east, US and Australia. They are also used for our european parcels that have opted for the premium delivery option.

DPD services to continental Europe remain suspended until further notice.

Republic of Ireland deliveries via DPD are operational and can be processed.

Following the decision by the French government to close the border with the UK we will be unable to ship parcels using European road services with our courier DPD, who have suspended all services to continental Europe and the Republic of Ireland with immediate effect.

Other international services are also likely to be affected as some freight flights have already been temporaily halted by various countries although we are awaiting confirmation on which courier services and routes will be affected.